Sakura Woodcraft Co., Ltd. | Custom Japanese Furniture & Interior Design

Sakura Woodcraft Co., Ltd. ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or use our online platform. We adhere to applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation, ensuring your privacy rights are respected and protected.

Information We Collect

We collect personal information that you voluntarily provide to us when using our site, such as your name, contact details, shipping and billing addresses, and payment information. We may also collect information related to your preferences, orders, and communications with us.

Additionally, we automatically collect certain data when you access our service, including your IP address, browser type, operating system, referrer URL, and information about your usage patterns through cookies and similar tracking technologies.

Use of Information

We use the information we collect to:

Provide and manage our products and services, including custom orders, furniture restoration, and bulk supplies.
Process payments and deliver your orders efficiently.
Communicate with you about your inquiries, requests, orders, or customer support.
Improve the functionality, performance, and user experience of our online platform.
Comply with legal obligations and protect our rights and property.
Send you marketing communications only where you have given explicit consent.

Legal Basis for Processing

Under applicable laws such as the GDPR, we process your personal data based on one or more of the following grounds:

Performance of a contract with you.
Your consent for specific purposes, such as marketing communications.
Compliance with legal obligations.
Legitimate interests pursued by us, provided they do not override your rights and freedoms.

Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, such as logistics companies, payment processors, and IT service providers, strictly for the purposes outlined above and under confidentiality agreements.

We may also disclose your information if required by law, regulation, legal process, or governmental request, or to enforce our terms and conditions.

International Data Transfers

Your information may be processed or stored in countries outside your country of residence, including Japan. We take appropriate measures to ensure that such transfers comply with applicable data protection laws and that your data is afforded an adequate level of protection.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

Access and receive a copy of the data we hold about you.
Rectify inaccurate or incomplete information.
Request the erasure of your personal data under certain conditions.
Object to or restrict the processing of your data.
Withdraw consent at any time where processing is based on your consent.
Data portability.

To exercise your rights or for any privacy-related inquiries, you may contact us by postal mail at the company address.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and understand user preferences. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of our online platform.

Links to Other Websites

Our service may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our online platform is not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our site, and we encourage you to review this policy periodically.

Contact Information

For any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us via postal mail at:

Sakura Woodcraft Co., Ltd.
12-8 Nihonbashi Hakozakicho, 3rd Floor,
Chuo-ku, Tokyo,
103-0015, Japan

We are committed to addressing your privacy concerns and ensuring the protection of your personal information.